Contact
A person reads everything that arrives.
Anything to do with what we publish on spacehillscasino.online — a figure that reads wrong, a payment method that changed, a broken link, a correction, a business proposal — goes to a single address.
Email: info@spacehillscasino.online
Most replies leave within one or two working days. Detailed questions can take longer, because we would rather check than guess.
Message Form
We Can Help With
- Corrections to anything published on this site
- Questions about how an offer, a limit or a rank is described here
- Reporting a page that fails to load or an element that looks wrong
- Press, content and partnership enquiries
We Cannot Help With
This is an information site, not the operator. No player accounts exist on our side, and we have no visibility into balances, verification queues or pending payouts.
We therefore cannot reopen an account, accelerate a withdrawal, grant a bonus, reverse a self-exclusion or arbitrate a dispute. All of that belongs to the casino's own support team, reachable through their live chat or their published address. They hold the controls; we do not.
Response Times
Monday to Friday, in order of arrival. Weekend messages are handled the next working day. If a week passes in silence, check your spam folder before resending — that is where our replies most often end up.
If This Concerns Your Own Play
If you are writing because gambling has stopped being enjoyable, read our Responsible Gaming page too. It lists free, confidential services, several of them open twenty-four hours.